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HR survival guide for hourly paid staff

Hourly-paid staff make a huge contribution to many businesses. Here’s our HR guide to surviving the challenges

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How retailers can support a better work-life balance for their people

Retail gets a bad rap, so how can they create an environment for that delivers a better work-life balance for their workers?

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Benefits of workforce planning for Retailers

The retail sector workforce is unique, as a result, both workforce planning and payroll becomes incredibly complex.

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Taking care of your deskless and shift workers

As millions of employees have been granted flexible working, what about the forgotten workforce – those without desks, where working from home is not a realistic option.

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Biggest HR challenges for Retailers

How do retailers tackle their biggest HR challenges? Winning footfall means exceeding customer expectations rather than simply meeting them. And how to manage your people?

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Optimised workforce planning is a business imperative for Hoteliers

Hotels are complex businesses, which as consumers we might not think about when we are greeted with a smile on arrival.

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Seven hotel staff scheduling pitfalls and how to avoid them

Even the smallest staff scheduling error can increase labour costs for hotels. Without the right information and tools, it's a time-consuming logistical nightmare.

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Seven success factors from using Workforce Management (WFM)

How often have you had a call from an employee asking whether they are on schedule or not? Or emailing how can they swap or drop a particular shift?

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